Your comprehensive guide to car rental in Georgia
Questions & Answers
Booking Process
How do I book a car with United Cars Rent?
Booking your perfect rental car is simple and convenient. You can reserve your vehicle through our user-friendly website at unitedcarsrent.com by selecting your pickup location (Tbilisi, Batumi, or other locations for an additional delivery fee: Kutaisi airport, Gudauri (Kazbegi), etc), dates, and preferred vehicle category. Alternatively, contact our friendly team directly at +995 511 148 296 or email info@unitedcarsrent.com. Our booking process is designed to be hassle-free - simply choose your dates, select from our premium fleet of SUVs, sedans, business class, or sport cars, and confirm your reservation. We'll handle the rest to ensure your Georgian adventure starts smoothly.
Can I make a reservation online or do I need to call?
You have complete flexibility in how you book with us. Our online booking system operates 24/7, allowing you to browse our entire fleet and make reservations at your convenience. However, we understand that some travelers prefer personal assistance, which is why our experienced team is available by phone during business hours (9:00 AM - 10:00 PM) to help with special requests, answer questions, or assist with complex bookings.
How far in advance should I book my rental car?
While we strive to accommodate last-minute requests, we recommend booking at least 24-48 hours in advance to ensure vehicle availability and the best rates. During Georgia's peak travel seasons (May-October) and major holidays, earlier booking is especially important. For specific vehicle categories like luxury cars or larger SUVs, booking 1-2 weeks ahead guarantees your preferred choice. Early booking also allows us to arrange special services like airport delivery or child seats.
Can I modify or cancel my booking after confirmation?
We understand that travel plans can change, so we offer flexible modification and cancellation policies. Bookings can be modified or cancelled up to 24 hours before your scheduled pickup time without penalty. Changes to pickup location, dates, or vehicle category are subject to availability and may affect pricing. For modifications within 24 hours of pickup, please contact us directly at +995 511 148 296, and we'll do our best to accommodate your needs. During peak seasons, last-minute changes may be limited due to high demand, so we encourage early communication about any potential changes to your reservation.
What happens if I need to pick up my car outside business hours?
United Cars Rent offers flexible pickup arrangements to accommodate your travel schedule. While our standard office hours are 9:00 AM to 10:00 PM daily, we can arrange after-hours pickup and return for an additional service fee. For airport arrivals outside business hours, we coordinate with trusted partners to ensure smooth vehicle delivery. Simply inform us of your arrival time when booking, and we'll arrange a convenient handover location. Late-night or early-morning pickups require advance notice (minimum 48 hours) to coordinate logistics and may incur additional charges depending on the time and location.
Is this component responsive?
Yes, the FAQ component is fully responsive and adapts seamlessly to desktop, tablet, and mobile screen sizes.
How do I book a car with United Cars Rent?
Booking your perfect rental car is simple and convenient. You can reserve your vehicle through our user-friendly website at unitedcarsrent.com by selecting your pickup location (Tbilisi, Batumi, or other locations for an additional delivery fee: Kutaisi airport, Gudauri (Kazbegi), etc), dates, and preferred vehicle category. Alternatively, contact our friendly team directly at +995 511 148 296 or email info@unitedcarsrent.com. Our booking process is designed to be hassle-free - simply choose your dates, select from our premium fleet of SUVs, sedans, business class, or sport cars, and confirm your reservation. We'll handle the rest to ensure your Georgian adventure starts smoothly.
Can I make a reservation online or do I need to call?
You have complete flexibility in how you book with us. Our online booking system operates 24/7, allowing you to browse our entire fleet and make reservations at your convenience. However, we understand that some travelers prefer personal assistance, which is why our experienced team is available by phone during business hours (9:00 AM - 10:00 PM) to help with special requests, answer questions, or assist with complex bookings.
How far in advance should I book my rental car?
While we strive to accommodate last-minute requests, we recommend booking at least 24-48 hours in advance to ensure vehicle availability and the best rates. During Georgia's peak travel seasons (May-October) and major holidays, earlier booking is especially important. For specific vehicle categories like luxury cars or larger SUVs, booking 1-2 weeks ahead guarantees your preferred choice. Early booking also allows us to arrange special services like airport delivery or child seats.
Can I modify or cancel my booking after confirmation?
We understand that travel plans can change, so we offer flexible modification and cancellation policies. Bookings can be modified or cancelled up to 24 hours before your scheduled pickup time without penalty. Changes to pickup location, dates, or vehicle category are subject to availability and may affect pricing. For modifications within 24 hours of pickup, please contact us directly at +995 511 148 296, and we'll do our best to accommodate your needs. During peak seasons, last-minute changes may be limited due to high demand, so we encourage early communication about any potential changes to your reservation.
What happens if I need to pick up my car outside business hours?
United Cars Rent offers flexible pickup arrangements to accommodate your travel schedule. While our standard office hours are 9:00 AM to 10:00 PM daily, we can arrange after-hours pickup and return for an additional service fee. For airport arrivals outside business hours, we coordinate with trusted partners to ensure smooth vehicle delivery. Simply inform us of your arrival time when booking, and we'll arrange a convenient handover location. Late-night or early-morning pickups require advance notice (minimum 48 hours) to coordinate logistics and may incur additional charges depending on the time and location.
Is this component responsive?
Yes, the FAQ component is fully responsive and adapts seamlessly to desktop, tablet, and mobile screen sizes.
Vehicle Categories & Fleet
What types of vehicles do you offer (economy, SUV, luxury, etc.)?
Our diverse fleet of over 50 premium vehicles caters to every travel need and budget. Choose from our economy sedans perfect for city exploration, versatile SUVs ideal for mountain adventures to Kazbegi or Svaneti, luxurious business class vehicles for corporate travel with a driver, thrilling sport cars for an unforgettable driving experience, and spacious 6-8 seat vehicles perfect for family trips or group travel. Each category offers different comfort levels, features, and pricing to match your specific requirements, whether you're on a budget-conscious solo trip or planning a luxury vacation across Georgia's stunning landscapes.
Which vehicles are best for mountain driving in Georgia?
Please mind that we prohibit use of our vehicles in off-road conditions, where offroad is any place that cannot be reached by a tow truck. Gravel roads are acceptable. For Georgia's mountainous regions we recommend our robust SUV category vehicles. These feature all-wheel drive or four-wheel drive capabilities, higher ground clearance, and enhanced stability control systems essential for navigating winding mountain roads, steep gradients, and varying road conditions. Popular choices include vehicles like the Toyota RAV4, Nissan X-Trail, or similar models with proven reliability in challenging terrain. Our SUVs are equipped with winter tires during cold months and undergo thorough safety inspections.
Do you have automatic transmission cars available?
Absolutely! The majority of our fleet features automatic transmission vehicles, which are particularly popular among international visitors unfamiliar with manual transmissions or those who prefer easier city driving. Automatic vehicles are available across all our categories - from economy sedans to luxury SUVs. When booking online or by phone, you can specifically request automatic transmission, and we'll ensure your reservation includes this feature. Automatic transmission vehicles are especially appreciated for navigating Tbilisi's busy traffic or for relaxed countryside touring where you can focus on Georgia's beautiful scenery rather than gear changes. All our automatic vehicles are well-maintained and regularly serviced for optimal performance.
What types of vehicles do you offer (economy, SUV, luxury, etc.)?
Our diverse fleet of over 50 premium vehicles caters to every travel need and budget. Choose from our economy sedans perfect for city exploration, versatile SUVs ideal for mountain adventures to Kazbegi or Svaneti, luxurious business class vehicles for corporate travel with a driver, thrilling sport cars for an unforgettable driving experience, and spacious 6-8 seat vehicles perfect for family trips or group travel. Each category offers different comfort levels, features, and pricing to match your specific requirements, whether you're on a budget-conscious solo trip or planning a luxury vacation across Georgia's stunning landscapes.
Which vehicles are best for mountain driving in Georgia?
Please mind that we prohibit use of our vehicles in off-road conditions, where offroad is any place that cannot be reached by a tow truck. Gravel roads are acceptable. For Georgia's mountainous regions we recommend our robust SUV category vehicles. These feature all-wheel drive or four-wheel drive capabilities, higher ground clearance, and enhanced stability control systems essential for navigating winding mountain roads, steep gradients, and varying road conditions. Popular choices include vehicles like the Toyota RAV4, Nissan X-Trail, or similar models with proven reliability in challenging terrain. Our SUVs are equipped with winter tires during cold months and undergo thorough safety inspections.
Do you have automatic transmission cars available?
Absolutely! The majority of our fleet features automatic transmission vehicles, which are particularly popular among international visitors unfamiliar with manual transmissions or those who prefer easier city driving. Automatic vehicles are available across all our categories - from economy sedans to luxury SUVs. When booking online or by phone, you can specifically request automatic transmission, and we'll ensure your reservation includes this feature. Automatic transmission vehicles are especially appreciated for navigating Tbilisi's busy traffic or for relaxed countryside touring where you can focus on Georgia's beautiful scenery rather than gear changes. All our automatic vehicles are well-maintained and regularly serviced for optimal performance.
Pricing & Payment
What payment methods do you accept (cash, cards, bank transfer)?
United Cars Rent accepts multiple convenient payment methods to accommodate diverse customer preferences. We accept bank transfers, cash payments in Georgian Lari (GEL), US Dollars (USD), or Euros (EUR), and crypto. Cash payments are accepted at pickup, while bank transfers can be arranged for advance payments. All transactions are processed transparently with detailed invoicing provided for your records.
Do you require a deposit when booking?
Our deposit policy is designed for your convenience while protecting our fleet. For most standard bookings, no advance deposit is required when reserving online or by phone - you simply pay the full rental amount at pickup. However, we do require a refundable security deposit ($100-300 depending on vehicle category) when you collect your car. The security deposit covers potential damages, traffic fines, or fuel charges. For luxury vehicles or longer-term rentals, deposit amounts may be higher. This policy allows you to book without upfront payment while ensuring responsible vehicle use.
Are there seasonal price differences throughout the year?
Yes, our pricing reflects Georgia's tourism patterns and seasonal demand. Peak season (May through October) features higher rates due to increased demand from international visitors exploring Georgia's favorable weather and festival seasons. Spring (March-May) and autumn (September-November) offer moderate pricing with excellent weather conditions. Winter months (December-February) feature higher rates for all wheel drive vehicles due to the ski tourism season. Holiday periods, including New Year, Easter, and Georgian Independence Day, may feature premium pricing. We recommend booking early during peak seasons for better rates and guaranteed availability across all vehicle categories.
What's included in the rental price and what are the extras?
Our competitive base rates include essential services: basic insurance coverage (third-party liability), unlimited mileage within Georgia (for rental period of more than 1 day), 24/7 customer support, basic maintenance and roadside assistance. Additional services available for extra fees include: enhanced insurance coverage (Collision Damage Waiver, comprehensive protection), additional drivers beyond the primary renter, child safety seats, delivery and pickup services, and after-hours pickup/return services. Fuel costs are separate, we expect the vehicle to be returned with the same fuel level as at pick-up, lower levels are charged with market fuel price. All pricing is transparent with no hidden fees - optional services are clearly explained during booking so you can customize your rental package to match your specific travel needs and budget.
What payment methods do you accept (cash, cards, bank transfer)?
United Cars Rent accepts multiple convenient payment methods to accommodate diverse customer preferences. We accept bank transfers, cash payments in Georgian Lari (GEL), US Dollars (USD), or Euros (EUR), and crypto. Cash payments are accepted at pickup, while bank transfers can be arranged for advance payments. All transactions are processed transparently with detailed invoicing provided for your records.
Do you require a deposit when booking?
Our deposit policy is designed for your convenience while protecting our fleet. For most standard bookings, no advance deposit is required when reserving online or by phone - you simply pay the full rental amount at pickup. However, we do require a refundable security deposit ($100-300 depending on vehicle category) when you collect your car. The security deposit covers potential damages, traffic fines, or fuel charges. For luxury vehicles or longer-term rentals, deposit amounts may be higher. This policy allows you to book without upfront payment while ensuring responsible vehicle use.
Are there seasonal price differences throughout the year?
Yes, our pricing reflects Georgia's tourism patterns and seasonal demand. Peak season (May through October) features higher rates due to increased demand from international visitors exploring Georgia's favorable weather and festival seasons. Spring (March-May) and autumn (September-November) offer moderate pricing with excellent weather conditions. Winter months (December-February) feature higher rates for all wheel drive vehicles due to the ski tourism season. Holiday periods, including New Year, Easter, and Georgian Independence Day, may feature premium pricing. We recommend booking early during peak seasons for better rates and guaranteed availability across all vehicle categories.
What's included in the rental price and what are the extras?
Our competitive base rates include essential services: basic insurance coverage (third-party liability), unlimited mileage within Georgia (for rental period of more than 1 day), 24/7 customer support, basic maintenance and roadside assistance. Additional services available for extra fees include: enhanced insurance coverage (Collision Damage Waiver, comprehensive protection), additional drivers beyond the primary renter, child safety seats, delivery and pickup services, and after-hours pickup/return services. Fuel costs are separate, we expect the vehicle to be returned with the same fuel level as at pick-up, lower levels are charged with market fuel price. All pricing is transparent with no hidden fees - optional services are clearly explained during booking so you can customize your rental package to match your specific travel needs and budget.
Insurance & Protection
What insurance coverage is included with every rental?
Every United Cars Rent vehicle includes comprehensive basic insurance coverage to ensure your peace of mind while exploring Georgia. Standard coverage includes mandatory third-party liability insurance (covering bodily injury and property damage to others), basic theft protection, and fire damage coverage. This essential coverage meets all Georgian legal requirements and provides fundamental protection for most driving situations. However, this basic coverage includes deductibles and may not cover all scenarios. We strongly recommend reviewing your personal travel insurance and considering our enhanced protection options for complete coverage. Our team will explain all coverage details during vehicle pickup and can recommend additional protection based on your travel plans and risk comfort level.
What is Collision Damage Waiver (CDW) and do I need it?
Collision Damage Waiver (CDW) is optional enhanced protection that significantly reduces your financial liability for vehicle damage during your rental period. Without CDW, you could be responsible for repair costs up to the vehicle's full value in case of collision, theft, or damage. CDW reduces this liability to a much smaller excess amount (typically $100-300 depending on vehicle category). For most travelers, especially those unfamiliar with Georgian roads or driving conditions, CDW provides valuable peace of mind. It's particularly recommended for mountain driving, longer trips, or luxury vehicle rentals. CDW costs vary by vehicle type and rental duration but represent excellent value compared to potential repair costs for modern vehicles.
What damages or situations are NOT covered by insurance?
Understanding insurance limitations is crucial for responsible rental car use. Standard coverage typically excludes: damages caused by driving under the influence of alcohol or drugs, reckless or negligent driving, unauthorized drivers not listed on the rental agreement, driving in prohibited areas, interior damage from smoking or excessive soiling, damages to tires and rims from road hazards, personal belongings theft from the vehicle, windscreen damage and damages resulting from off-road driving or racing. Additionally, traffic fines and parking violations remain the renter's responsibility. Comprehensive insurance options can cover some additional scenarios, but certain exclusions always apply. We provide detailed coverage explanations during pickup and recommend careful, responsible driving throughout your rental period.
What insurance coverage is included with every rental?
Every United Cars Rent vehicle includes comprehensive basic insurance coverage to ensure your peace of mind while exploring Georgia. Standard coverage includes mandatory third-party liability insurance (covering bodily injury and property damage to others), basic theft protection, and fire damage coverage. This essential coverage meets all Georgian legal requirements and provides fundamental protection for most driving situations. However, this basic coverage includes deductibles and may not cover all scenarios. We strongly recommend reviewing your personal travel insurance and considering our enhanced protection options for complete coverage. Our team will explain all coverage details during vehicle pickup and can recommend additional protection based on your travel plans and risk comfort level.
What is Collision Damage Waiver (CDW) and do I need it?
Collision Damage Waiver (CDW) is optional enhanced protection that significantly reduces your financial liability for vehicle damage during your rental period. Without CDW, you could be responsible for repair costs up to the vehicle's full value in case of collision, theft, or damage. CDW reduces this liability to a much smaller excess amount (typically $100-300 depending on vehicle category). For most travelers, especially those unfamiliar with Georgian roads or driving conditions, CDW provides valuable peace of mind. It's particularly recommended for mountain driving, longer trips, or luxury vehicle rentals. CDW costs vary by vehicle type and rental duration but represent excellent value compared to potential repair costs for modern vehicles.
What damages or situations are NOT covered by insurance?
Understanding insurance limitations is crucial for responsible rental car use. Standard coverage typically excludes: damages caused by driving under the influence of alcohol or drugs, reckless or negligent driving, unauthorized drivers not listed on the rental agreement, driving in prohibited areas, interior damage from smoking or excessive soiling, damages to tires and rims from road hazards, personal belongings theft from the vehicle, windscreen damage and damages resulting from off-road driving or racing. Additionally, traffic fines and parking violations remain the renter's responsibility. Comprehensive insurance options can cover some additional scenarios, but certain exclusions always apply. We provide detailed coverage explanations during pickup and recommend careful, responsible driving throughout your rental period.
Driver Requirements & Documentation
What are the minimum age and experience requirements?
To rent with United Cars Rent, drivers must be at least 21 years old and hold a valid driver's license for a minimum of 1 year. For luxury vehicles, sports cars, and larger SUVs, the minimum age may be 23-25 years with 2+ years of driving experience. Young driver surcharges may apply for renters aged 21-24. Additional drivers must meet the same age and experience requirements and be present during vehicle pickup to provide documentation. These requirements ensure safety and comply with insurance regulations. International visitors should verify that their license meets Georgian recognition standards. Corporate rentals or special circumstances may have modified requirements - contact our team to discuss specific situations or group rental needs.
Is my foreign driver's license valid in Georgia?
Georgia recognizes most foreign driver's licenses for tourist and short-term visits (up to 1 year), making car rental convenient for international visitors. Licenses from EU countries, United States, Canada, Australia, and many other nations are accepted when accompanied by proper identification (passport). However, licenses in non-Latin alphabets (Cyrillic, Arabic, Chinese, etc.) require an International Driving Permit (IDP) or official translation. Your license must be valid for the entire rental period and cover the appropriate vehicle category. UK licenses and post-Brexit arrangements are accepted. For extended stays or if you plan to become a Georgian resident, different rules may apply. Our team can verify your specific license requirements during the booking process to ensure compliance.
Do I need an International Driving Permit (IDP)?
An International Driving Permit is required if your driver's license is not in Latin alphabet characters or if you're from certain countries where bilateral recognition agreements don't exist. Most Western licenses (US, EU, UK, Canada, Australia) don't require an IDP for tourist visits to Georgia. However, if your license is in languages like Russian, Arabic, Chinese, Japanese, or other non-Latin scripts, you must obtain an IDP from your home country before traveling. The IDP must be obtained in your country of license issuance - it cannot be obtained in Georgia. We recommend checking with your country's automobile association or equivalent authority to confirm IDP requirements and application procedures before traveling to ensure smooth vehicle pickup.
Can I add additional drivers to my rental contract?
Yes, additional drivers can be added to your rental contract without any additional charges. All additional drivers must be present during vehicle pickup, meet the same age and experience requirements as the primary driver, and provide valid documentation (license and passport/ID). Additional drivers must be added at the time of pickup - they cannot be added later during the rental period for insurance reasons. Each additional driver is covered under the same insurance terms as the primary renter. This service is particularly valuable for longer trips, sharing driving responsibilities in challenging mountain terrain, or when traveling with multiple qualified drivers who want the flexibility to operate the vehicle.
What are the minimum age and experience requirements?
To rent with United Cars Rent, drivers must be at least 21 years old and hold a valid driver's license for a minimum of 1 year. For luxury vehicles, sports cars, and larger SUVs, the minimum age may be 23-25 years with 2+ years of driving experience. Young driver surcharges may apply for renters aged 21-24. Additional drivers must meet the same age and experience requirements and be present during vehicle pickup to provide documentation. These requirements ensure safety and comply with insurance regulations. International visitors should verify that their license meets Georgian recognition standards. Corporate rentals or special circumstances may have modified requirements - contact our team to discuss specific situations or group rental needs.
Is my foreign driver's license valid in Georgia?
Georgia recognizes most foreign driver's licenses for tourist and short-term visits (up to 1 year), making car rental convenient for international visitors. Licenses from EU countries, United States, Canada, Australia, and many other nations are accepted when accompanied by proper identification (passport). However, licenses in non-Latin alphabets (Cyrillic, Arabic, Chinese, etc.) require an International Driving Permit (IDP) or official translation. Your license must be valid for the entire rental period and cover the appropriate vehicle category. UK licenses and post-Brexit arrangements are accepted. For extended stays or if you plan to become a Georgian resident, different rules may apply. Our team can verify your specific license requirements during the booking process to ensure compliance.
Do I need an International Driving Permit (IDP)?
An International Driving Permit is required if your driver's license is not in Latin alphabet characters or if you're from certain countries where bilateral recognition agreements don't exist. Most Western licenses (US, EU, UK, Canada, Australia) don't require an IDP for tourist visits to Georgia. However, if your license is in languages like Russian, Arabic, Chinese, Japanese, or other non-Latin scripts, you must obtain an IDP from your home country before traveling. The IDP must be obtained in your country of license issuance - it cannot be obtained in Georgia. We recommend checking with your country's automobile association or equivalent authority to confirm IDP requirements and application procedures before traveling to ensure smooth vehicle pickup.
Can I add additional drivers to my rental contract?
Yes, additional drivers can be added to your rental contract without any additional charges. All additional drivers must be present during vehicle pickup, meet the same age and experience requirements as the primary driver, and provide valid documentation (license and passport/ID). Additional drivers must be added at the time of pickup - they cannot be added later during the rental period for insurance reasons. Each additional driver is covered under the same insurance terms as the primary renter. This service is particularly valuable for longer trips, sharing driving responsibilities in challenging mountain terrain, or when traveling with multiple qualified drivers who want the flexibility to operate the vehicle.
Pickup & Return Locations
Where are your pickup locations in Tbilisi and Batumi?
United Cars Rent operates convenient pickup locations in both major Georgian cities. In Tbilisi, our main office is located at 1 Rustaveli Avenue, right in the heart of the city near Liberty Square, providing easy access and central location for most visitors. In Batumi, our office is at 6 Kobaladze Street, conveniently situated for easy access from the city center and coastal areas. Both locations offer full service with complete vehicle inspection, documentation processing, and customer support. Our offices are open daily from 9:00 AM to 9:00 PM, providing extended hours for customer convenience. Both locations are easily accessible by public transport and offer comfortable waiting areas while we prepare your vehicle for your Georgian adventure.
Can I pick up at airports (Tbilisi, Batumi, Kutaisi)?
Absolutely! Airport pickup is one of our most popular services, allowing you to start your Georgian journey immediately upon arrival. We provide meet-and-greet services at Tbilisi International Airport (TBS), Batumi Airport (BUS), and Kutaisi International Airport (KUT). Our representatives will meet you at the arrivals area with your vehicle ready for immediate departure. Airport pickup requires advance booking (minimum 24 hours) and includes your flight details to track any delays. A modest airport service fee applies but includes the convenience of immediate vehicle availability, assistance with luggage, and quick completion of paperwork. This service is particularly valuable for international visitors who want to begin exploring Georgia without additional transport arrangements from the airport.
Can I return the car to a different location than pickup?
Yes, we offer flexible one-way rentals allowing pickup in one city and return in another, perfect for Georgia's diverse travel itineraries. Popular routes include Tbilisi pickup with Batumi return (or vice versa), enabling coastal and mountain exploration in a single trip. One-way rentals incur an additional relocation fee, typically $50-100 depending on the distance and vehicle category. This service requires advance arrangement to ensure vehicle availability at your preferred return location. One-way rentals are particularly popular for travelers arriving in Tbilisi and departing from Batumi's coastal region, or those following Georgia's wine route. Advanced booking ensures smooth logistics and vehicle positioning for your chosen itinerary.
What condition should the car be in when I return it?
Vehicles should be returned in the same condition as received, allowing for normal wear and tear from responsible driving. We conduct a joint inspection at return, checking for new damage, cleanliness, and fuel level. The interior should be reasonably clean - excessive dirt, stains, or odors may incur cleaning fees. Smoking in rental vehicles is strictly prohibited and results in substantial cleaning charges ($200+). Any damage beyond normal wear (scratches, dents, mechanical issues) will be assessed and charged accordingly, which is why we recommend optional insurance coverage. The fuel tank should match the level at pickup (typically full). We provide a 60 minute grace period for return time, after which additional charges may apply based on our hourly rate structure.
Where are your pickup locations in Tbilisi and Batumi?
United Cars Rent operates convenient pickup locations in both major Georgian cities. In Tbilisi, our main office is located at 1 Rustaveli Avenue, right in the heart of the city near Liberty Square, providing easy access and central location for most visitors. In Batumi, our office is at 6 Kobaladze Street, conveniently situated for easy access from the city center and coastal areas. Both locations offer full service with complete vehicle inspection, documentation processing, and customer support. Our offices are open daily from 9:00 AM to 9:00 PM, providing extended hours for customer convenience. Both locations are easily accessible by public transport and offer comfortable waiting areas while we prepare your vehicle for your Georgian adventure.
Can I pick up at airports (Tbilisi, Batumi, Kutaisi)?
Absolutely! Airport pickup is one of our most popular services, allowing you to start your Georgian journey immediately upon arrival. We provide meet-and-greet services at Tbilisi International Airport (TBS), Batumi Airport (BUS), and Kutaisi International Airport (KUT). Our representatives will meet you at the arrivals area with your vehicle ready for immediate departure. Airport pickup requires advance booking (minimum 24 hours) and includes your flight details to track any delays. A modest airport service fee applies but includes the convenience of immediate vehicle availability, assistance with luggage, and quick completion of paperwork. This service is particularly valuable for international visitors who want to begin exploring Georgia without additional transport arrangements from the airport.
Can I return the car to a different location than pickup?
Yes, we offer flexible one-way rentals allowing pickup in one city and return in another, perfect for Georgia's diverse travel itineraries. Popular routes include Tbilisi pickup with Batumi return (or vice versa), enabling coastal and mountain exploration in a single trip. One-way rentals incur an additional relocation fee, typically $50-100 depending on the distance and vehicle category. This service requires advance arrangement to ensure vehicle availability at your preferred return location. One-way rentals are particularly popular for travelers arriving in Tbilisi and departing from Batumi's coastal region, or those following Georgia's wine route. Advanced booking ensures smooth logistics and vehicle positioning for your chosen itinerary.
What condition should the car be in when I return it?
Vehicles should be returned in the same condition as received, allowing for normal wear and tear from responsible driving. We conduct a joint inspection at return, checking for new damage, cleanliness, and fuel level. The interior should be reasonably clean - excessive dirt, stains, or odors may incur cleaning fees. Smoking in rental vehicles is strictly prohibited and results in substantial cleaning charges ($200+). Any damage beyond normal wear (scratches, dents, mechanical issues) will be assessed and charged accordingly, which is why we recommend optional insurance coverage. The fuel tank should match the level at pickup (typically full). We provide a 60 minute grace period for return time, after which additional charges may apply based on our hourly rate structure.
Local Regulations & Driving in Georgia
What are the main traffic rules I should know in Georgia?
Georgia follows standard European traffic conventions with some local specifics. Drive on the right side of the road, observe posted speed limits (60 km/h in cities, 80 km/h on rural roads, 110 km/h on highways), and maintain sobriety - a ppm level of up to 0.3% is accepted. Seat belts are mandatory for front seat passengers, and children under 12 must ride in rear seats with appropriate safety restraints. Mobile phone use requires hands-free systems. Headlights must be used during poor weather conditions. Police conduct regular checks, so always carry your license, passport, rental agreement, and insurance documents. Respect traffic cameras which are widespread, especially on highways and main city routes.
What are the speed limits in cities, rural areas, and highways?
Georgian speed limits are clearly posted and strictly enforced through widespread camera systems. In built-up urban areas (cities and towns), the limit is 70 km/h (44 mph), though some residential or school zones may be restricted to 40 km/h. Rural roads outside cities have a standard limit of 80 km/h (50 mph) unless otherwise posted. Major highways, particularly the well-developed Tbilisi-Batumi route, allow speeds up to 110 km/h (68 mph) in designated sections. Always watch for posted signs as limits can change based on road conditions, construction, or local regulations. Speed cameras are abundant and automatically issue fines for violations. Exceeding limits by 15+ km/h typically results in fines, with severe penalties for excessive speeding. Mountain roads often have reduced limits due to curves and elevation changes.
What should I do if I get a traffic fine during my rental?
Traffic violations during your rental period are the renter's responsibility, but we provide guidance and assistance throughout the process. If stopped by police, remain calm, present required documents (license, passport, rental agreement), and cooperate fully. Police may issue on-spot fines or citations. For camera violations, fines are typically mailed to our company and then forwarded to you. Common violations include speeding, parking infractions, or failure to yield. Fine amounts vary by severity, ranging from 20-200 GEL ($8-80 USD) for minor infractions to much higher amounts for serious violations. Payment can usually be made at banks, online, or through government service centers. We provide translation assistance and guidance on payment procedures. Unpaid fines may complicate future visits to Georgia, so prompt payment is recommended. Fines issues from video cameras are usually sent within 30 minutes after the violation and you can add the fine amount to the rental price when returning the vehicle (so that we can pay the fine for you)
Where and how can I park the car?
In Tbilisi and Batumi, most city parking spaces are paid. In Tbilisi, there are two types of municipal parking zones: Hourly parking – 1 GEL per hour. Each zone is marked with a blue P sign and a code (for example, A001). Subscription parking – minimum duration 1 week. Both types are paid via the Parking Tbilisi mobile app. Registration requires a Georgian phone number, passport number, a bank card (not Russian-issued), and the car’s registration plate. If you prefer, our manager can handle parking setup for you — no need to install the app. The parking fee can be added to your final rental bill or deducted from your deposit without any extra charge. In Batumi, parking costs 10 GEL per day, and the fine for unpaid parking is also 10 GEL per day. You can pay for parking via street terminals throughout the city.
What are the main traffic rules I should know in Georgia?
Georgia follows standard European traffic conventions with some local specifics. Drive on the right side of the road, observe posted speed limits (60 km/h in cities, 80 km/h on rural roads, 110 km/h on highways), and maintain sobriety - a ppm level of up to 0.3% is accepted. Seat belts are mandatory for front seat passengers, and children under 12 must ride in rear seats with appropriate safety restraints. Mobile phone use requires hands-free systems. Headlights must be used during poor weather conditions. Police conduct regular checks, so always carry your license, passport, rental agreement, and insurance documents. Respect traffic cameras which are widespread, especially on highways and main city routes.
What are the speed limits in cities, rural areas, and highways?
Georgian speed limits are clearly posted and strictly enforced through widespread camera systems. In built-up urban areas (cities and towns), the limit is 70 km/h (44 mph), though some residential or school zones may be restricted to 40 km/h. Rural roads outside cities have a standard limit of 80 km/h (50 mph) unless otherwise posted. Major highways, particularly the well-developed Tbilisi-Batumi route, allow speeds up to 110 km/h (68 mph) in designated sections. Always watch for posted signs as limits can change based on road conditions, construction, or local regulations. Speed cameras are abundant and automatically issue fines for violations. Exceeding limits by 15+ km/h typically results in fines, with severe penalties for excessive speeding. Mountain roads often have reduced limits due to curves and elevation changes.
What should I do if I get a traffic fine during my rental?
Traffic violations during your rental period are the renter's responsibility, but we provide guidance and assistance throughout the process. If stopped by police, remain calm, present required documents (license, passport, rental agreement), and cooperate fully. Police may issue on-spot fines or citations. For camera violations, fines are typically mailed to our company and then forwarded to you. Common violations include speeding, parking infractions, or failure to yield. Fine amounts vary by severity, ranging from 20-200 GEL ($8-80 USD) for minor infractions to much higher amounts for serious violations. Payment can usually be made at banks, online, or through government service centers. We provide translation assistance and guidance on payment procedures. Unpaid fines may complicate future visits to Georgia, so prompt payment is recommended. Fines issues from video cameras are usually sent within 30 minutes after the violation and you can add the fine amount to the rental price when returning the vehicle (so that we can pay the fine for you)
Where and how can I park the car?
In Tbilisi and Batumi, most city parking spaces are paid. In Tbilisi, there are two types of municipal parking zones: Hourly parking – 1 GEL per hour. Each zone is marked with a blue P sign and a code (for example, A001). Subscription parking – minimum duration 1 week. Both types are paid via the Parking Tbilisi mobile app. Registration requires a Georgian phone number, passport number, a bank card (not Russian-issued), and the car’s registration plate. If you prefer, our manager can handle parking setup for you — no need to install the app. The parking fee can be added to your final rental bill or deducted from your deposit without any extra charge. In Batumi, parking costs 10 GEL per day, and the fine for unpaid parking is also 10 GEL per day. You can pay for parking via street terminals throughout the city.
Fuel, Mileage & Additional Services
What is your fuel policy (full-to-full, full-to-empty)?
United Cars Rent operates a fair “same-to-same” fuel policy. The vehicle is supplied with a certain fuel level noted at pickup and must be returned with the same amount of fuel (but not less than one-quarter of the tank). This policy ensures you only pay for fuel you actually use during your rental period. If you return the vehicle without refueling, we'll charge for refueling service at current local rates (typically $20-30). We provide information about nearby gas stations when you collect your vehicle, and our team can recommend fuel-efficient driving routes for longer journeys. Georgia has excellent fuel infrastructure with numerous gas stations, particularly along main routes between cities. For extended rentals, we provide fuel cards for corporate customers or can recommend loyalty programs for individual travelers.
What kind of fuel should I use, and where can I refuel?
Most of our cars run on 95-octane petrol, while some premium or sporty models require 98-octane. In Georgia, 95 is usually called Premium and 98 is called Super. A few vehicles are diesel, and we’ll always let you know in advance. We recommend refueling only at major, reputable fuel stations rather than small independent ones. The most reliable networks across Georgia are Wissol, Gulf, Socar, Rompetrol, and Lukoil. We also provide a Wissol discount card with your rental for better fuel prices.
Is there a mileage limit on rental cars?
No, United Cars Rent provides unlimited mileage within Georgia for rental periods >1 day and all vehicle categories. You're free to explore Georgia's diverse regions from the Black Sea coast to the high Caucasus mountains without worrying about distance restrictions. This policy makes our rentals ideal for comprehensive Georgian exploration, wine region tours, multi-city itineraries, or extended mountain adventures. For 1-day rents - the mileage limit is 180 km.
Do you provide child seats?
Yes, Child safety seats are provided for a charge of 5$ per day and include toddler seats (1-4 years), and booster seats (4-12 years). All child seats meet European safety standards and are professionally cleaned between uses.
Can I smoke in the rental vehicles?
No, smoking is strictly prohibited in all United Cars Rent vehicles. This policy applies to traditional cigarettes, e-cigarettes, vaping devices, and any other smoking materials. We maintain this strict no-smoking policy to ensure vehicle cleanliness, eliminate odors, and provide a healthy environment for all customers. Violation of the no-smoking policy results in substantial cleaning fees (minimum $200-300) to cover professional odor removal, interior cleaning, and vehicle downtime. Evidence of smoking includes odor, ash, burns, or other residue. For smoking customers, we recommend planning regular stops during your journey to enjoy smoking breaks outside the vehicle. Georgia has numerous scenic rest areas and viewpoints perfect for comfortable breaks while maintaining our vehicle cleanliness standards and respecting other customers who will use the vehicle after your rental period.
What is your fuel policy (full-to-full, full-to-empty)?
United Cars Rent operates a fair “same-to-same” fuel policy. The vehicle is supplied with a certain fuel level noted at pickup and must be returned with the same amount of fuel (but not less than one-quarter of the tank). This policy ensures you only pay for fuel you actually use during your rental period. If you return the vehicle without refueling, we'll charge for refueling service at current local rates (typically $20-30). We provide information about nearby gas stations when you collect your vehicle, and our team can recommend fuel-efficient driving routes for longer journeys. Georgia has excellent fuel infrastructure with numerous gas stations, particularly along main routes between cities. For extended rentals, we provide fuel cards for corporate customers or can recommend loyalty programs for individual travelers.
What kind of fuel should I use, and where can I refuel?
Most of our cars run on 95-octane petrol, while some premium or sporty models require 98-octane. In Georgia, 95 is usually called Premium and 98 is called Super. A few vehicles are diesel, and we’ll always let you know in advance. We recommend refueling only at major, reputable fuel stations rather than small independent ones. The most reliable networks across Georgia are Wissol, Gulf, Socar, Rompetrol, and Lukoil. We also provide a Wissol discount card with your rental for better fuel prices.
Is there a mileage limit on rental cars?
No, United Cars Rent provides unlimited mileage within Georgia for rental periods >1 day and all vehicle categories. You're free to explore Georgia's diverse regions from the Black Sea coast to the high Caucasus mountains without worrying about distance restrictions. This policy makes our rentals ideal for comprehensive Georgian exploration, wine region tours, multi-city itineraries, or extended mountain adventures. For 1-day rents - the mileage limit is 180 km.
Do you provide child seats?
Yes, Child safety seats are provided for a charge of 5$ per day and include toddler seats (1-4 years), and booster seats (4-12 years). All child seats meet European safety standards and are professionally cleaned between uses.
Can I smoke in the rental vehicles?
No, smoking is strictly prohibited in all United Cars Rent vehicles. This policy applies to traditional cigarettes, e-cigarettes, vaping devices, and any other smoking materials. We maintain this strict no-smoking policy to ensure vehicle cleanliness, eliminate odors, and provide a healthy environment for all customers. Violation of the no-smoking policy results in substantial cleaning fees (minimum $200-300) to cover professional odor removal, interior cleaning, and vehicle downtime. Evidence of smoking includes odor, ash, burns, or other residue. For smoking customers, we recommend planning regular stops during your journey to enjoy smoking breaks outside the vehicle. Georgia has numerous scenic rest areas and viewpoints perfect for comfortable breaks while maintaining our vehicle cleanliness standards and respecting other customers who will use the vehicle after your rental period.
Emergency & Support
What should I do if the car breaks down or I have an accident?
In case of breakdown or accident, your safety is our primary concern. First, ensure your safety and that of any passengers by moving to a safe location if possible and activating hazard lights. For emergencies, dial 112 (Georgia's universal emergency number). Then contact United Cars Rent immediately at +995 511 148 296 - our 24/7 support line connects you with assistance regardless of time or location. For breakdowns, we'll dispatch roadside assistance or arrange replacement vehicle delivery. For accidents, do not move vehicles until police arrive (required for insurance), document the scene with photos, exchange information with other parties, and cooperate with authorities. We provide comprehensive support including translation assistance, insurance claim coordination, and replacement vehicle arrangements. Always keep our emergency contact information and your rental agreement readily accessible during your travels.
Do you provide 24/7 roadside assistance?
Yes, United Cars Rent provides comprehensive 24/7 roadside assistance throughout Georgia to ensure your peace of mind during your travels. Our assistance services include emergency towing, flat tire replacement, battery jump-starts, lockout assistance, emergency fuel delivery, and minor mechanical repairs. We maintain partnerships with reliable service providers across Georgia, ensuring prompt response even in remote mountain regions or rural areas. Response times typically range from 30 minutes in urban areas to 1-2 hours in remote locations, depending on accessibility and weather conditions. Roadside assistance is included in your rental at no additional charge for covered services. For complex repairs requiring workshop attention, we arrange vehicle replacement to minimize disruption to your travel plans. Our multilingual support team provides assistance in English, Russian, and Georgian to ensure clear communication during stressful situations.
How do I contact United Cars Rent in case of an emergency?
United Cars Rent maintains multiple emergency contact methods to ensure you can reach us whenever needed. Our primary emergency line +995 511 148 296 operates 24/7 with multilingual support staff ready to assist with any situation. For non-urgent matters, contact us via messengers (Telegram & WhatsApp or email info@unitedcarsrent.com with detailed information about your situation. Our Tbilisi office (1 Rustaveli Avenue) and Batumi office (6 Kobaladze Street) provide in-person assistance during business hours (9:00 AM - 9:00 PM daily). Save our contact information in your phone immediately upon vehicle pickup. In your rental agreement, you'll find a emergency contact card with all relevant numbers, your vehicle information, and insurance details. For life-threatening emergencies, always call 112 first, then contact us. Our team coordinates with emergency services, insurance providers, and local authorities to provide comprehensive support throughout any emergency situation.
What should I do if the car breaks down or I have an accident?
In case of breakdown or accident, your safety is our primary concern. First, ensure your safety and that of any passengers by moving to a safe location if possible and activating hazard lights. For emergencies, dial 112 (Georgia's universal emergency number). Then contact United Cars Rent immediately at +995 511 148 296 - our 24/7 support line connects you with assistance regardless of time or location. For breakdowns, we'll dispatch roadside assistance or arrange replacement vehicle delivery. For accidents, do not move vehicles until police arrive (required for insurance), document the scene with photos, exchange information with other parties, and cooperate with authorities. We provide comprehensive support including translation assistance, insurance claim coordination, and replacement vehicle arrangements. Always keep our emergency contact information and your rental agreement readily accessible during your travels.
Do you provide 24/7 roadside assistance?
Yes, United Cars Rent provides comprehensive 24/7 roadside assistance throughout Georgia to ensure your peace of mind during your travels. Our assistance services include emergency towing, flat tire replacement, battery jump-starts, lockout assistance, emergency fuel delivery, and minor mechanical repairs. We maintain partnerships with reliable service providers across Georgia, ensuring prompt response even in remote mountain regions or rural areas. Response times typically range from 30 minutes in urban areas to 1-2 hours in remote locations, depending on accessibility and weather conditions. Roadside assistance is included in your rental at no additional charge for covered services. For complex repairs requiring workshop attention, we arrange vehicle replacement to minimize disruption to your travel plans. Our multilingual support team provides assistance in English, Russian, and Georgian to ensure clear communication during stressful situations.
How do I contact United Cars Rent in case of an emergency?
United Cars Rent maintains multiple emergency contact methods to ensure you can reach us whenever needed. Our primary emergency line +995 511 148 296 operates 24/7 with multilingual support staff ready to assist with any situation. For non-urgent matters, contact us via messengers (Telegram & WhatsApp or email info@unitedcarsrent.com with detailed information about your situation. Our Tbilisi office (1 Rustaveli Avenue) and Batumi office (6 Kobaladze Street) provide in-person assistance during business hours (9:00 AM - 9:00 PM daily). Save our contact information in your phone immediately upon vehicle pickup. In your rental agreement, you'll find a emergency contact card with all relevant numbers, your vehicle information, and insurance details. For life-threatening emergencies, always call 112 first, then contact us. Our team coordinates with emergency services, insurance providers, and local authorities to provide comprehensive support throughout any emergency situation.
Information
Tbilisi, Rustaveli, 1
Batumi, Kobaladze St, 6
09:00 AM — 09:00 PM
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